Point of contact
Point of Contact: Richard J. Cashman, Executive Vice President
Office: (571) 482-2772
Mobile: (703) 403-8462
Fax: (571) 482-2799
Contract Number: N00178-09-D-5674
The aXseum Seaport-e Team
In addition to aXseum Solutions, our team includes the collective, systematic, and programmatic expertise of:
Hewlett Packard (HP): A CMMI Level 3 company, HP is a leading global technology services provider, delivering business solutions to its customers. Today, HP delivers one of the industry’s broadest portfolios of information technology and business process outsourcing services to customers in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, and to governments around the world.
Torres Advanced Enterprise Solutions (Torres): A service-disabled veteran-owned business that is a dynamic, international enterprise consulting and language services firm that serves mission-driven U.S. government agencies, including Defense, Intelligence and Law Enforcement, as well as global Fortune 500 companies. Torres is known for successful delivery under the most challenging conditions, even in combat zones.
Allagash Group: A service-disabled veteran-owned business that is a full-service management consulting firm, with a portfolio of relevant experience that includes strategic outreach and communications. Through a three phased methodology (analyze, develop, and collaborate) Allagash successfully provides integrated advertising, public relations, social media, and creative marketing services to the public and private sectors through a specialized “NIMBLE PM” program management practices.
Central Texas College (CTC): A public, open-admission community college offering associate degrees and certificate programs in academic, professional and vocational/technical fields. With its main campus in Killeen, TX and over 100 other locations around the world, CTC serves over 50,000 students on military installations, in embassies and on ships at sea. CTC brings over one million hours of directly relevant experience supporting the ACES program worldwide.
aXseum Solutions, LLC (aXseum) is an ISO 9001:2008 certified company. As such, we offer unparalleled levels of quality assurance. We measure performance to achieve the following benefits:
- To identify whether we are meeting customer requirements. How do we know that we are providing the services/products that our customers require?
- To help us understand our processes. To confirm what we know or reveal what we don’t know. Do we know where the problems are?
- To ensure decisions are based on fact, not on emotion. Are our decisions based upon well documented facts and figures or on intuition and gut feelings?
- To show where improvements need to be made. Where can we do better? How can we improve?
- To show if improvements actually happened. Do we have a clear picture?
- To reveal problems that bias, emotion, and longevity cover up. If we have been doing our job for a long time without measurements, we might assume incorrectly that things are going well. (They may or may not be, but without measurements there is no way to tell.)
- To identify whether suppliers are meeting our requirements. Do our suppliers know if our requirements are being met?
As part of our ISO 9001:2008 Quality Management System, aXseum implements the practice that if we cannot measure an activity, we cannot control it. If we cannot control it, we cannot manage it. Without dependable measurements, intelligent decisions cannot be made. Measurements, therefore, can be used for:
- Control: Measurements help to reduce variation. For example, a typical control for DOE contractor accountability measurement is the Work Authorization Directive System (WADS) and Performance Evaluation Plan (PEP). Their purpose is to reduce expense overruns so that agreed-to objectives can be achieved.
- Self-Assessment: Measurements can be used to assess how well a process is doing, including improvements that have been made.
- Continuous Improvement: Measurements can be used to identify defect sources, process trends, and defect prevention, and to determine process efficiency and effectiveness, as well as opportunities for improvement.
- Management Assessment: Without measurement there is no way to be certain we are meeting value-added objectives or that we are being effective and efficient. The basic concept of performance measurement involves:
- planning and meeting established operating goals/standards;
- detecting deviations from planned levels of performance; and,
- restoring performance to the planned levels or achieving new levels of performance.